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Customer Service

Customer Service Address:

142 Mercer Street

New York, NY 10012

Customer Service Phone Number:

212-334-4900

Customer Service Email Address:
giftcard@mercerstreethospitality.com

Gift Card Refund/Return Policy:

Gift card purchases at Mercer Street Hospitality can be used at any of Mercer Street Hospitality venues: Lure Fishbar, Bowery Meat Company, Smyth Tavern, Seahorse, Galerie Bar, Bar Tulix and Cha Cha Tang.

We don't issue any return or refund on any gift card purchases.

To check your gift card balances, please go to: https://members.custcon.com/myquery/